Privacy Policy

We collect information you provide directly to us, as well as information collected automatically when you use our services.

We use the information we collect for the following purposes:

• Process and manage your vehicle rental reservations
• Verify your identity and driver's license validity
• Process payments and issue receipts
• Communicate with you about your reservation via phone, email, or WhatsApp
• Send service updates, reminders, and support messages
• Send promotional offers and newsletters (you may opt out at any time)
• Comply with legal obligations under Florida and U.S. law
• Improve our website and services based on usage patterns
• Investigate and prevent fraud or misuse of our services

By providing your mobile phone number, you consent to receive text messages and WhatsApp communications from StatusFlamingo regarding your reservation, service updates, and promotions.

• Reply STOP at any time to unsubscribe from SMS messages
• Reply HELP for assistance or contact us directly
• Message and data rates may apply depending on your carrier
• We do not share your phone number with third parties for marketing purposes

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Payment processors (SQUARE), email/SMS platforms, and IT service providers who assist us in operating our services
• Legal Requirements: When required by law, court order, or government authority
• Safety: To protect the rights, property, or safety of StatusFlamingo, our customers, or others
• Business Transfer: In connection with a merger, acquisition, or sale of assets

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Active rental records: duration of the rental agreement plus 5 years
• Payment records: as required by Florida tax and financial regulations
• Marketing communications: until you opt out
• Website analytics data: up to 26 months

You have the following rights regarding your personal information:

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment data is processed through SQUARE, a PCI-DSS compliant payment processor.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may contain links to third party websites (e.g. Google Maps, social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

This Privacy Policy is governed by the laws of the State of Florida. Any disputes will be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• 📧 statusflamingocorp@gmail.com
• 📞 +1 786 352 3797
• 📍 6955 NW 77th Ave STE 202, Miami, FL 33166
• 🕒 Monday – Sunday, 9:00 AM – 8:00 PM